🚚 Delivery: 3–5 business days across India.

📦 Order Processing: Orders are dispatched within 1–2 business days.

📍 PAN India Delivery: We deliver to most serviceable pin codes across India.

🌎 International Shipping: Available. Shipping charges and delivery timelines vary by destination.

📦 Tracking: Tracking details are shared once your order is dispatched.

⚠️ Remote Areas: Delivery may take a little longer for remote or non-serviceable locations.

📞 International Shipping Inquiries: Contact us at 7303369596.

We want you to be happy with your Shilpkara purchase. If your product arrives damaged or defective, please contact us within 7 days of delivery.

• 📦 Damaged/Defective Products: Eligible for replacement if reported within 7 days of delivery.
• 📸 Unboxing Proof: Please share clear photos and videos of the package and product as received.
• 🔄 Replacement: Once the issue is verified, we will arrange a replacement, subject to product availability.
• 💰 Refund: If a replacement is unavailable, a refund may be provided through the original payment method.
• ❌ Change of Mind: Returns are not accepted for products that are simply no longer wanted or do not meet personal preferences.
• 🏺 Handcrafted Products: Minor variations in colour, texture, shape or finish are natural characteristics of handmade products and are not considered defects.
• 📞 Report an Issue: Contact us at 7303369596 with your order number and details of the issue.

Important: Please retain the original packaging until your return/replacement request is resolved.